Contact Us

Have a question, feedback, or need help with your MedPYQ Pro subscription? We are here to assist you. Please reach out to us via email and our support team will get back to you as soon as possible.

Email Support

Drop us an email for any academic, technical, or payment-related queries.

medpyq@gmail.com

Support Hours: We typically respond to all queries within 24-48 hours.

Frequently Asked Questions

I purchased MedPYQ Pro, but my account still says "Free Plan".

Sometimes it takes a moment for the database to sync. Please try logging out of your account and logging back in. If the issue persists, email us at medpyq@gmail.com with your Razorpay Payment ID and registered email address.

Can I use my MedPYQ account on multiple devices?

For security reasons and to prevent account sharing, MedPYQ supports active login on only one device at a time. If you log in on a second device, you will be automatically logged out of the first one.

I found an error in a question's explanation. How do I report it?

We strive for 100% accuracy. If you spot a mistake in any question or explanation, please use the Report button provided directly on the question screen. Our medical team will review the flagged question and update it immediately.